Customer Experiences

See all our customer experiences

Every day, vanRaam receives kind messages from its users. We'd like to share some of these messages with you so that we can show you the many possibilities of using a custom bike. Do you have a vanRaam bike yourself, or have you ever ridden one of our bikes and would you like to share your experience? Then fill out our customer experience form.

See below for various customer experiences:

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Customer experience FunTrain duo bike trailer - Thomas House

Customer experience FunTrain duo bike trailer - Thomas House

9 / 10

Thomas House

A Thomas House is a small-scale residential facility for people with a mental disability. The goal is to live together as normally as possible. Relaxing, having a chat or riding the duo bike together. In 2018, the Thomas House in Sint Nicolaasga (the Netherlands) received a Van Raam FunTrain duo bike trailer for their Fun2Go duo bike. Read more here!

Customer experience electric tandem Twinny Anne Verhoeven

Customer experience electric tandem Twinny - Anne Verhoeven

8.5 / 10

Anne Verhoeven

Anne is 22 years old and has been visually impaired since the age of 9. Previously she cycled on a tandem without electric assistance, but recently she has purchased a Twinny electric tandem. Read more about Anne's experiences here.

customer experience twinny plus 3 wheel tandem by Van Raam

Customer experience 3 wheel tandem bike Twinny Plus - Family Groot

9 / 10

Family Groot

Mrs. Groot is 83 years old, her hobbies are reading, walking and cycling. Since a few years she has become visually impaired, together with her husband she now cycles on the 3 wheel tandem bike Twinny Plus from vanRaam. Read their experience with the Twinny Plus here.

Customer experience Kivo tandem – Boers Family

Customer experience Kivo tandem – Boers Family

9 / 10

Boers Family

Steven Boers (15) has Down's syndrome and lives in Zwolle, together with his parents and brothers. The Boers family is a very active family and they like to go out in the open air together. Since 2 years they have the Kivo child parent tandem of vanRaam and they enjoy it to the fullest. Mom Martine tells us more about Steven, their Kivo tandem and their experiences with the bike.

Customer experience tandem tricycle Kivo Plus – Els Ottens Seggers

Customer experience tandem tricycle Kivo Plus – Els Ottens Seggers

10 / 10

Els Ottens Seggers

Els Ottens Seggers and her husband Bas have a Kivo Plus tandem tricycle to cycle with their son Dorian. Dorian is 5 years old and suffers from the rare FOXP1 syndrome. Read here the customer experience about the Kivo Plus from the Ottens Seggers family.

Customer experience OPair wheelchair trike Ford Family

Customer experience OPair wheelchair trike - Ford Family

10 / 10

Ford Family - Bike-On Rhode Island

Van Raam dealer Bike-On from the United States checks in on a local family in Rhode Island that has been using the OPair wheelchair trike for over a year. The Ford family is a real biking family and son Jack joins them in the OPair. In this customer experience, Meghan Ford answers some questions such as: Why did they choose the OPair wheelchair trike? And how has it changed their lives? Watch the video below.

customer experience veloplus electric wheelchair bike angelica malinverni

Customer experience VeloPlus electric wheelchair bike - Angelica Malinverni

10 / 10

Angelica Malinverni - Remoove SRL

My name is Angelica Malinverni (49), I come from Italy and I’m the mom of Caterina (24) who has a disability since she was born. We recently purchased the VeloPlus electric wheelchair bike and it has changed our lives! Read more about our experiences here and watch the video of Caterina and the VeloPlus.

User experience rickshaw bike Chat - Debbeshoek Azora

User experience rickshaw bike Chat - Debbeshoek Azora

9 / 10

Debbeshoek Azora

In September 2019, residential care centre and nursing home Debbeshoek Azora in Ulft experienced the Chat rickshaw bike for a week. The reason why this handy transport bike was delivered to the residential care centre was due to a photo shoot of the Chat that had taken place a few months earlier. During this photo shoot, two older ladies who had been friends for years became true models for a day and were allowed to go out with a professional photographer and a team of Van Raam. Cintha Peters, group supervisor DOS, day care and team welfare, wrote down the experiences of the residents on behalf of Debbeshoek.

Customer Experience Van Raam Balance Low Step-Through Bike - Britta Faltynski

Customer Experience Balance Low Step-Through Bike - Britta Faltynski

10 / 10

Britta Faltynski - Topsell

Since March 2025, Britta has had a Balance low step-through bike due to a knee injury. She took two test rides at Van Raam in Varsseveld and is very satisfied with both the bike and the service. Read more about her experience with Van Raam, premium dealer Topsell, and the Balance in this customer experience.

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Customer Panel

We are constantly working to improve our bikes. Would you like to join us in brainstorming and help us enhance vanRaam bikes? Then sign up as a participant in our customer panel.

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